Discover the client care process every successful travel advisor should follow, from the first inquiry to post-trip follow-up, to create exceptional experiences and build a thriving travel business.

For many people new to the travel industry, the sales process feels unclear. You receive an inquiry… then what? Do you quote right away? Do you ask questions? When do you follow up? Without a defined travel advisor sales process , it’s easy to feel reactive instead of confident. This overview explains the stages of the process—so you understand what’s happening at each step, without overwhelming detail. Step 1: The Initial Inquiry Every booking starts with an inquiry, whethe

It’s not about judging clients. It’s about making sure your time and expertise are spent where they matter most.

Learn the foundational information needed to start your journey in the travel industry.